Management

Tom McCoy, Founding Partner

With over 25 years of telecommunications experience, Tom felt there needed to be a paradigm shift in the way solutions were presented to customers. Tired of the single-minded, "one size fits all" approach of traditional carriers and sales organizations, he created Xilec. Xilec was founded to allow solutions to be engineered based on customer needs, not the product the Marketing Department was "pushing" for the current month.

These ideas were formed based on experience Tom has had working with a wide range of customers and carriers. His clients have ranged from major carriers in the U.S. and South America to end-user customers across the U.S. and international destinations such as the United Arab Emirates. He has worked with all the Regional Bell Operating Companies (RBOCs), coordinating entrance facilities, collocations, central office equipment placement, as well as developing regulatory policy.

Tom has held senior sales and marketing management positions at US WEST, now Qwest. He brings international and major carrier experience as well as a customer perspective to XILEC. Under his direction XILEC has created a cellular/wireless division and is currently embarking on a strategy to include global satellite communications to serve areas in the world that currently are beyond the reach of the Internet. XILEC has also created a telecom management/outsourcing group to serve both existing and new customers.

Scott Jensen, Founding Partner
As a founding Partner in XILEC, Scott Jensen wanted to bring integrity back to Telecommunications. Scott left a senior marketing executive role at Qwest to bring his expertise in Government and Education to XILEC. Scott spent more than 20 years at Qwest and US WEST where he developed and managed the largest education network in the State of Utah. Scott's customers include the University of Utah, City of Sandy and Weber School District. Under his leadership and vision, XILEC has become a Major force in the Government and Education Sector. His expertise involves Procurement, RFP, RFI, E-Rate and third party marketing channels. In addition Scott is highly skilled in network optimization and design. Scott received his telecommunications training under the direction of AT&T in Phoenix, AZ. He received his Bachelor of Science degree in Marketing with minors in Economics and Accounting from Brigham Young University and has completed graduate work at Westminster College.

Dave Lyman, Global Satellite Communications
Dave Lyman is a principle founder of Lyman Brothers communications or LBISat, an international satellite communications contracting and consulting firm. Dave Left Lyman Brothers in 2001 to pursue other opportunities. His clients include NASA, Boeing, USAID, US State Department, US Forest Service, US Army, FMC Farmland Management Corporation, as well as private corporations, ISPs, Telco's, both large and small around the world. Dave built the company which now provides services ranging from engineering and systems design to complete turnkey project management, The owner/operator of three satellite hub facilities serving 62 countries, Lyman Brothers established earth systems, both fixed and mobile, in many developing nations. Dave's recent projects included work in war-torn Iraq, including the deployment of a satellite communications uplink for the Prime Minister of Iraq.

Larry Madsen, Sales Director
Larry joined Xilec in April of 2004 bringing extensive leadership and broad telephony experience to the company. Beginning his career with Mountain Bell, he later opted for the AT &T organization during divestiture where he worked for more than 25 years. He worked in Bell Labs as a Product Manager responsible for the development of a new PBX; spent two years as the Western Region Tier II support engineer for large multi-module PBX's where he was responsible for client presentations, employee training and the reviewing of PBX engineering designs; and moved into sales leadership working with global corporations.

Larry managed sales personnel in the United States and abroad focusing on managed networks linking international offices to domestic headquarter offices. He sat on client and internal councils. He brings tremendous experience in the financial and media industries as well as hosting, managed networks, outsourcing, satellite, call centers, IP, data, wireless and voice services. He is pleased to have joined Xilec, a company focused on client requirements and success.

Kipling Stephens, Director Business Development
Kipling joined Xilec in May 2004 and has been fulfilling several roles within our organization since her arrival. She provides back office support for all of our sub agents and is our main point of contact with all of our carriers. Prior to coming to Xilec, Kipling got her start in Telecom working for McLeodUSA, where she held several different positions. Kipling was a Customer Care Supervisor where she managed a team of 18+ employees in a call center environment. They fielded calls from current customers with general customer service questions, services issues, and order requests. In addition to learning the service end of the business she also was a member of the order management department in which she supported a direct sales team; she assisted her team with pricing, paperwork, and order implementation. Her final role with McLeodUSA was an Account Management position; she supported a customer base that included customers in Utah, Idaho, Arizona, Montana, and Nevada. This role provided her customers with one point of contact for all service inquires, trouble issues, and order requests. She also worked directly with the account sales team to continue revenue grow within her customer base. During her four years with McLeod Kipling gained intimate knowledge of telecom and what it means to dedicate yourself to your customer. Kipling values the relationships she has built with every sub agent, customer, and carrier that she works with and prides herself on being a professional and a person people enjoy working with.

Brad Nielsen, Customer Service Manager
Brad has Over 20 years experience in the Technology Industry. Experienced in Management, Telecom Manager, Product Management, Sales Engineering, Account Management, Project Management and Customer Service. Most Recently, Brad was a Telecommunications and Technology Manager for the Salt Lake Olympic Committee. Brad lead efforts across six cross-functional teams involving the implementation of large-scale systems (telecommunication, cell, CATV, information systems, LAN radio, and reprographics) for the Olympic Ice hockey events held during the 2002 Olympic Winter Games. Brad has also been in Channel Management roles at New Edge Networks, McLeodUSA and was a systems engineer and account manager at US West/Qwest for more than 15 years. Brad was consistently recognized for his achievement in sales, service and implementation of complex networks. He received his Bachelor of Science degree in Marketing from Brigham Young University.